Embracing AI Without Losing the Human Touch

Embracing AI Without Losing the Human Touch

From chatbots to predictive spelling, it’s hard to escape Artificial Intelligence (AI). Its presence has revolutionized various aspects of our lives, and the job market is no exception.

In recent years, job seekers and employers alike have witnessed a shift in the hiring process, thanks to the integration of AI tools. People are embracing AI for its time and energy savings. As technology continues to advance, it’s critical to understand the prevalence of AI as well as its nuances.

In this era of constant innovation, mastering the delicate balance between technological efficiency and indispensable human touch is the key to success in the ever-changing world of hiring.

The Rise of AI in Job Searches

Employers have been quick to adopt AI in their hiring processes, streamlining tasks and sifting through piles of applications efficiently. While employers have been leveraging AI for years, job seekers are only recently getting access to these powerful tools. 

Job seekers are also embracing AI as a game-changer. Indeed has made it remarkably easy to apply to multiple positions once an applicant profile is filled out. AI allows candidates to tailor their applications to specific job requirements, increasing their chances of standing out as the best candidate in a competitive job market.

The Pitfall of Mass Applications

According to recent data from LinkedIn, workers are applying to roughly 15% more roles compared to a year ago. Many believe AI is to thank for this increase.

While the convenience of mass applying to jobs is undeniable, there is a potential pitfall for job seekers. When individuals send out 10-15 applications a day, it’s challenging for them to truly understand the unique requirements of each position. Thoroughly researching 10-15 employers a day, including their values and what makes them a great place to work, becomes a burden. The human touch fades away as people continue embracing AI.

Employers, in turn, are faced with a mountain of applications that lack the personal touch needed to stand out. As a result, it’s more important than ever for employers to critically assess each application to ensure the right fit.

The Human Element in Hiring

As AI becomes more pervasive, it’s crucial for employers to recognize that it’s not a substitute for the human element in hiring. Bonding, connection, relationships, and communication are vital aspects that cannot be replicated by AI. 

While technology aids in the initial screening and matching process, the interview stage is where the human touch becomes critical.

The Importance of a Solid Interview Process

With the increasing prevalence of AI, having a robust interview process is more critical than ever. Employers must use this opportunity to understand the person behind the application, going beyond the data-driven approach of AI. 

During the interview, you have to call out all of the things that will exist when you work together. From effective communication and shared values to team dynamics and individual strengths, these elements create a successful working team and have to be addressed during the interview process.

Ask questions that get to the root of how a candidate behaves. Focus on their experiences with collaboration, communication, and commitment to goals. These intangible things probably won’t show up on a resume, but they play a pivotal role in developing a successful team.

Ask questions that prompt candidates to reflect on their experiences working with a team, how they navigate challenges, and their contributions to their former employer’s vision. Use behavioral interviewing techniques to uncover specific examples of how the candidate acts in situations. This allows for a clearer understanding of who the candidate truly is.

While AI can identify skills and qualifications, it’s the interview process that sheds light on the candidate’s personality, work ethic, and cultural fit within the organization. It’s more important than ever to ask the right questions to really understand who it is you’re hiring.

Embracing AI While Valuing the Human Connection

While AI might feel scary or invasive, it’s almost impossible to reject it completely. Instead, it’s time to accept AI’s role as an efficient tool in the hiring process. 

Understanding that AI is artificial emphasizes the need for an intentional focus on the human connection during interviews. Employers must actively seek to establish a bond with candidates, fostering a relationship that goes far beyond the data points captured by algorithms.

Leveraging AI to Benefit Hiring

As we navigate the new normal in job searching and hiring, the integration of AI is inevitable. Job seekers must leverage AI tools to their advantage, customizing applications for a better fit. 

Employers, on the other hand, need to strike a balance by acknowledging the limitations of AI and prioritizing the human element during the interview process. We have to understand it’s artificial, while embracing AI. We have to put the emphasis on the connection piece of the interview so we know who we’re hiring.

It is possible to get people to show up authentically and speak honestly during an interview, but it takes effort. Wondering where to start? Download your free copy of 22 Interview Questions You Won’t Find on Google today.

Ryan Englin