In this conversation, Tamara Palmer, the Internal Communications Manager at Flagger Force, discusses the company’s innovative approach to workforce management, emphasizing the importance of communication, safety, and employee engagement.
She highlights the challenges of managing a dispersed workforce and how Flagger Force has implemented a unique points system to address attendance issues while fostering a supportive culture. The conversation also touches on the role of technology in enhancing communication and the company’s commitment to creating a positive work environment for its employees.
Takeaways
- Flagger Force specializes in short-term traffic control for utilities and retail clients.
- The company has over 2,200 employees, primarily frontline flaggers.
- Communication is a significant challenge due to the dispersed nature of the workforce.
- Flagger Force has implemented a points system to manage attendance flexibly.
- The points system allows employees to withdraw points for personal emergencies without penalty.
- Safety is a core value, with extensive training provided to all employees.
- The company culture is built on values, vision, and mission, which are emphasized in training.
- Technology, such as the Beekeeper app, is used to enhance communication between field and office staff.
- Flagger Force has a second chance hiring program to support individuals transitioning back into the workforce.
- The leadership team is committed to continuous improvement and innovation in company practices.
Chapters
04:04 Challenges and Opportunities in a Dispersed Workforce
10:03 Innovative Attendance Management: The Points System
15:51 Building a Strong Company Culture
21:54 Enhancing Communication with Technology
Connect With Tamara:
LinkedIn: https://www.linkedin.com/in/tamara-palmer/
Website: https://flaggerforce.com/
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