Summary
Today we sit down with Chris Petri, Operations Manager at Petri Plumbing, a century-old family-owned company in New York City, is spreading the message about the opportunities in the blue-collar trades, particularly to the younger generation. They have been successful by offering high-level service and value to their customers.
Petri Plumbing has been intentional about creating a family-like atmosphere for their employees, which translates into a positive client experience. They are focused on attracting and training new talent, even in a competitive market like New York City. The future for Petri Plumbing involves expanding their service and maintaining their commitment to exceptional customer service.
Keywords
Petri Plumbing, blue-collar trades, younger generation, high-level service, family-like atmosphere, attracting talent, training, exceptional customer service
Takeaways
- Petri Plumbing is promoting the blue-collar trades to the younger generation.
- They have been successful by offering high-level service and value to their customers.
- Creating a family-like atmosphere for employees translates into a positive client experience.
- Petri Plumbing is focused on attracting and training new talent, even in a competitive market like New York City.
- Their future plans involve expanding their service and maintaining their commitment to exceptional customer service.
Chapters
03:10 Addressing the Lack of Workforce
05:09 Training and Attracting New Talent
08:54 Focus on the Younger Generation
11:32 Expanding Service in New York City
13:51 Building Generational Client Relationships
Connect With Chris:
Website: http://PetriPlumbing.com
Support Titans of the Trades:
If you found this episode insightful, please subscribe, share, and leave a review for Titans of the Trades. Your support goes a long way in helping us bring more impactful discussions your way.
