Coaching Spotlight: When the First Hire Doesn’t Stick
Hiring can be tricky, especially when gut instinct overrides the process. Recently, a plumbing company we’re working with learned this the hard way.
They needed a customer service rep and thought they found the perfect person. She had experience. She clicked with the team. So, they skipped steps, fast-tracked the onboarding, and tossed her straight into the role. Within three weeks, she was ready to quit. And soon after, she did.
That’s when the conversation changed. Leadership came back to the table, this time committed to following the Core Fit Hiring System. They revisited their original candidate pool and identified someone with just as much potential.
This time, they did things differently. They slowed down. They followed the interview process. They had the right conversations, set clear expectations, and made onboarding a priority.
The new hire is not only still there, she’s thriving. And the difference? A proven onboarding system, a thoughtful approach, and leadership that’s truly invested in setting people up to win long-term.
Hiring isn’t about finding a quick fix. You have to take your time to make sure you find the right fit for your team, your company, and your future.
