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How Flagger Force Empowers Its Employees

How Flagger Force Empowers Its Employees
Ep. 84:
How Flagger Force Empowers Its Employees

In this conversation, Tamara Palmer, the Internal Communications Manager at Flagger Force, discusses the company’s innovative approach to workforce management, emphasizing the importance of communication, safety, and employee engagement.

She highlights the challenges of managing a dispersed workforce and how Flagger Force has implemented a unique points system to address attendance issues while fostering a supportive culture. The conversation also touches on the role of technology in enhancing communication and the company’s commitment to creating a positive work environment for its employees.

Takeaways

  • Flagger Force specializes in short-term traffic control for utilities and retail clients.
  • The company has over 2,200 employees, primarily frontline flaggers.
  • Communication is a significant challenge due to the dispersed nature of the workforce.
  • Flagger Force has implemented a points system to manage attendance flexibly.
  • The points system allows employees to withdraw points for personal emergencies without penalty.
  • Safety is a core value, with extensive training provided to all employees.
  • The company culture is built on values, vision, and mission, which are emphasized in training.
  • Technology, such as the Beekeeper app, is used to enhance communication between field and office staff.
  • Flagger Force has a second chance hiring program to support individuals transitioning back into the workforce.
  • The leadership team is committed to continuous improvement and innovation in company practices.

Chapters

04:04 Challenges and Opportunities in a Dispersed Workforce

10:03 Innovative Attendance Management: The Points System

15:51 Building a Strong Company Culture

21:54 Enhancing Communication with Technology

Connect With Tamara:

LinkedIn: https://www.linkedin.com/in/tamara-palmer/

Website: https://flaggerforce.com/

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About the Host

Ryan Englin is passionate about supporting blue collar companies to build amazingly productive companies by hiring the right people. Growing up, he saw his own father working 12-hour shifts and weekends as an owner/operator, witnessing firsthand the struggles that these companies have in hiring quality frontline employees.

His company, Core Matters, provides coaching and training on attracting, hiring, and retaining rock star employees. Using his proven process, the Core Fit Hiring System, small and midsize businesses learn how to start hiring better people, faster.

- Ryan Englin | CEO

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