Summary
Clifton Savage, CEO at Service Leaders Society, discusses the challenges that service contractors face in recruiting, training, and retaining employees. He emphasizes the importance of company culture and employee satisfaction in attracting and retaining talent.
Clifton suggests that contractors should assess their current company, address any problems or lack of systems, and focus on top-down leadership. He advises contractors to stop promoting only the requirements of the job and start showcasing the opportunities and excitement of the position. Clifton also recommends utilizing social media platforms to reach potential candidates and engaging with them on a personal level.
In terms of training, we discuss the need for a well-documented and automated training program that allows employees to learn at their own pace. Finally, Clifton emphasizes the importance of going the extra mile to engage and retain employees by addressing their personal goals and providing support beyond the workplace.
Keywords
service contractors, recruiting, training, retaining, company culture, employee satisfaction, leadership, social media, training program, engagement, personal goals
Takeaways
- Assess the current state of your company and address any problems or lack of systems before focusing on recruiting, training, and retaining employees.
- Promote the opportunities and excitement of the position rather than just the job requirements.
- Utilize social media platforms to reach potential candidates and engage with them on a personal level.
- Develop a well-documented and automated training program that allows employees to learn at their own pace.
- Go the extra mile to engage and retain employees by addressing their personal goals and providing support beyond the workplace.
Sound Bites
“Recruiting, training, and retaining are like a three-legged stool that affects each other.”
“If you want people to care about your business as much as you do, you gotta care about them as much as you care about your business.”
Chapters
06:27 Strategies for Recruiting and Attracting Potential Candidates
11:24 Developing a Comprehensive and User-Friendly Training Program
16:11 Going the Extra Mile to Retain Employees and Support Their Personal Goals
Connect With Clifton:
Website: https://serviceleadersystems.com
LinkedIn: linkedin.com/in/clifton-s-savage
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